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This website is operated by Sartor Polishing LTD, a company registered and established in England and Wales.  Our company registration number is 12660434.

These are the terms and conditions on which we supply products and services to you.

By visiting our website and/or purchasing from us (where "we", "us" and "our" refers to Sartor Polishing LTD), you agree to accept all terms, conditions and policies stated here.


Please read these terms and conditions carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these terms and services.

If you do not agree to all terms and conditions, then you may not access the website and any of its services.

Any new features or tools and products/services which are added to the current store, shall also be subject to these terms of service.

We reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes to our website. It is your responsibility to check this page for changes.

Your use of access to the website after these changes constitutes acceptance of these.

Our store is hosted on LTD, they provide us with the online e-commerce platform that allows us to sell our products and services to you.


How to contact us.

You can contact us by writing to us at the address specified in the "Contact Us" page on our website.


How we may contact you.

If we have to contact you, we will do so by telephone or by writing to you at the email address you provided to us in your order/enquiry.


Our products.

The images of the products and services on our website are for illustrative purposes only.

The products, services and packaging of the products you receive may vary slightly from those imagines. Although we have made every effort to display the colours accurately, we cannot guarantee that your device's display of the colours accurately reflect the colour of the products.


Our contract with you.

Our order process allows you to check and amend any errors before submitting your order to us.

Please take the time to read and check your order before submitting it.

By clicking "Place Order" on "Review and Place Order" you confirm that you have read, understood  and accepted these terms and conditions.


You can pay for products and services on our website using a debit or credit card or PayPal.

When you select "Place Order" all debit/credit card transactions on our website are processed using a secure online payment gateway that encrypts your card details and cannot be accessed by us.

If you wish to pay using PayPal, you will be redirected to the PayPal login page to complete the payment. If you do not have a PayPal account, you can sign up at the PayPal login page before completing your order.

After you place an order for a product, you will receive an email from us acknowledging that we have received your order. This does not mean that your order has been accepted, we will confirm our acceptance by sending you an email that confirms that your order has been dispatched.

Should you wish to purchase a service, you will receive an email from us acknowledging that we have received your request. This does not mean that your order has been accepted, we will confirm our acceptance by contacting you and requesting details of the service and information for shipping or drop off.

If we are unable to supply you with a product or service or if we are unable to obtain authorisation for your payment, we will inform you of this by email as soon as possible and we will not proceed with your order. This might for example be because the product is out of stock for reasons which we could not reasonably foreseen or because we have identified an error in the price or description of the product.

If you have already paid, we will refund you the full amount paid as soon as possible.


Discount and promotional codes.

Occasionally we may offer special promotions such as discounts or offers on certain products or services. We have the right to withdraw such promotions at any time and they may also be subject to time restrictions, availability and other terms and conditions.

To avoid disappointment, please ensure you check the terms for a promotional offer before trying to redeem it.

Promotions cannot be added to an order after the order is confirmed, therefore you must ensure that the voucher is registered before you confirm and pay for the product or service.



We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used at the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material in this site is at your own risk.


Modifications to service and prices.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service without notice. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the service.


Rights to make changes.

If you wish to make a change to the product or service you have ordered, please contact us.

We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price, timing or anything else. 


Shipping limitations.

When an order is placed, it will be shipped to the address specified in your order as long as that shipping address is compliant with the shipping restrictions contained on the website.

All purchases from the website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filling any claim with the carrier for damaged and/or lost shipments.

International shipping options, for both products and services, are available and the cost is fully covered by the customer.


Duties and taxes.

You are responsible for duties and taxes outside the United Kingdom. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country's national law. We have no control over these charges and we cannot predict their amount. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break such law.


Our rights to end the contact.

We might end the contract if you break it.

This may be because of the following:

A) You do not make payment to us when this is due.

B) You do not allow us to deliver the products to you.


Price and payment.

The price of the product will be the price indicated on the order page when you place the order.

If we process your order where a pricing error is obvious, unmistakable and could reasonably have been recognised by you as a mispricing, we might end the contract. We accept payment by various credit or debit cards and PayPal. You must pay for the products in full including delivery costs, if needed, when you place your order.

Disclaimer of Warranties

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our website, products, or services. You acknowledge that any reliance on such information or materials is at your own risk.

Limitation of Liability

In no event shall Sartor Polishing LTD be liable for any damages whatsoever, including but not limited to direct, indirect, incidental, or consequential damages, arising out of the use or inability to use our website, products, or services.



You agree to indemnify and hold Sartor Polishing LTD harmless from any claims, damages, or other losses arising out of your use of our website, products, or services, including but not limited to any violation of these terms and conditions.


Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of United Kingdom, and any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in United Kingdom.

Modification of Terms and Conditions

We reserve the right to modify these terms and conditions at any time without notice. Your continued use of our website, products, or services after any such changes shall constitute your acceptance of the modified terms and conditions.

By accessing and using our website, products, and services, you agree to be bound by these terms and conditions. If you do not agree with any of these terms and conditions, please do not use our website, products, or services

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